Your privacy matters to 520ph. This policy explains exactly what personal information we collect, why we collect it, how it is used, and the rights you have as a 520ph player based in the Philippines.
Effective Date: January 1, 2026A plain-language summary of the key privacy commitments 520ph makes to every Filipino player on the platform.
All personal data stored on 520ph systems — including your ID documents, contact details, and payment information — is encrypted at rest using industry-standard AES-256 encryption. Access to stored personal data is strictly limited to authorized personnel with a verified operational need.
520ph does not sell, rent, or trade your personal information to third-party marketing companies. Your data is shared only with service providers directly supporting the operation of the platform — payment processors, KYC verification services, and regulatory bodies — under strict confidentiality agreements.
As a data subject under the Philippine Data Privacy Act of 2012, you have the right to access, correct, and request deletion of your personal data held by 520ph. These rights can be exercised by contacting 520ph support. We respond to all data rights requests within 15 business days.
520ph's data handling practices are designed to comply with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and the regulations issued by the National Privacy Commission (NPC). Our privacy framework is reviewed regularly to reflect any updates to Philippine data protection law.
Marketing communications from 520ph — including promotional SMS messages, email newsletters, and push notifications — are opt-in by nature. You may withdraw consent for marketing communications at any time through your account dashboard preferences, without affecting your ability to continue using the platform.
Identity verification documents submitted during the KYC process — including Philippine passport scans, driver's licence images, and proof of address — are processed through an accredited third-party verification partner and are never stored directly on 520ph's public-facing servers beyond the verification workflow.
This Privacy Policy ("Policy") describes how 520ph ("Company", "Platform", "we", "us", "our") collects, processes, uses, stores, and shares personal information about individuals ("Players", "Users", "you") who access or use the 520ph online gaming platform at 520ph.net and any associated mobile-optimized interfaces or applications.
This Policy applies to all personal data collected in connection with your use of 520ph, including data provided during account registration, during the Know Your Customer (KYC) verification process, during financial transactions, during gameplay, and through your ongoing interaction with the platform's features and customer support channels.
520ph is committed to protecting the privacy and personal data of all Filipino players in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission of the Philippines. By registering an account with 520ph or continuing to use the platform, you acknowledge that you have read and understood this Policy and consent to the data practices described herein.
This Policy should be read in conjunction with 520ph's Terms and Conditions and Responsible Gaming Policy, both of which are available on this website. Where a conflict exists between this Policy and any other document, this Privacy Policy governs with respect to personal data handling.
For the purposes of the Philippine Data Privacy Act of 2012, 520ph acts as the personal information controller in respect of all personal data collected from players through the 520ph platform. As a personal information controller, 520ph determines the purposes and means of processing your personal data and bears the primary responsibility for ensuring that such processing is carried out lawfully, fairly, and transparently.
520ph has designated a Data Protection Officer (DPO) responsible for overseeing the platform's compliance with applicable data protection law. If you have any questions about how 520ph handles your personal data, or if you wish to exercise any of your data subject rights, you may direct your inquiry to the 520ph Data Protection Officer via the contact details set out in Section 13 of this Policy.
Where 520ph engages third-party service providers to process personal data on its behalf — including payment processors, KYC verification vendors, and platform analytics providers — those providers act as personal information processors under written agreements that require them to implement appropriate technical and organizational measures to protect your data and to process it only on 520ph's documented instructions.
520ph collects personal information from you through several channels during the course of your relationship with the platform. The categories of personal data we collect are as follows:
Information You Provide Directly:
Information Collected Automatically:
520ph does not knowingly collect sensitive personal information beyond what is strictly necessary for identity verification and regulatory compliance. Sensitive data — such as government ID numbers — is handled under heightened security controls and is never used for marketing or profiling purposes.
520ph processes your personal data for the following specific purposes. Each purpose is supported by an appropriate legal basis as detailed in Section 5:
| Purpose of Processing | Data Categories Used |
|---|---|
| Creating and managing your 520ph player account | Registration data, contact details, mobile number |
| Verifying your identity and age (KYC compliance) | Identity documents, selfie photos, date of birth |
| Processing deposits and withdrawals via GCash, Maya, and Philippine banks | Financial information, transaction records |
| Detecting, preventing, and investigating fraud and money laundering | All data categories, device data, usage data, IP address |
| Complying with PAGCOR regulations and Philippine gaming laws | Registration data, KYC documents, transaction history |
| Providing customer support and resolving disputes | Communications data, account data, transaction records |
| Enforcing responsible gaming limits and self-exclusion requests | Responsible gaming preferences, account activity |
| Sending transactional notifications (deposit confirmations, withdrawal status, security alerts) | Contact details, transaction data |
| Sending promotional communications (where you have opted in) | Contact details, game preferences, usage data |
| Improving platform performance and personalizing your experience | Usage data, device data, cookie data |
520ph does not use automated decision-making processes — including profiling — that produce legal or similarly significant effects on players, without providing an opportunity for human review upon request. If you believe an automated process has adversely affected your account, you may request a manual review by contacting 520ph support.
Under the Philippine Data Privacy Act of 2012, 520ph relies on one or more of the following lawful bases when processing your personal data:
520ph does not sell your personal data. We share your information only in the following circumstances and only to the extent necessary for the stated purpose:
520ph will never share your personal data with third-party advertisers, data brokers, or marketing aggregators. Any third party that receives data from 520ph is bound by contractual confidentiality and data protection obligations and is prohibited from using that data for their own independent purposes.
520ph uses cookies and similar tracking technologies on its platform to support essential functionality, improve user experience, and — where you have consented — to deliver relevant promotional content. The categories of cookies used by 520ph are as follows:
You may control cookie settings through your web browser's built-in privacy controls. Please note that disabling strictly necessary cookies may prevent certain platform features from functioning correctly. 520ph's cookie consent interface is presented to all new visitors upon first access to the platform and can be updated at any time through the cookie preferences panel.
520ph retains your personal data only for as long as is necessary to fulfill the purpose for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of active account + 5 years after closure | Legal obligation (AML regulations) |
| KYC identity documents | Duration of active account + 5 years after closure | Legal obligation (AMLC requirements) |
| Financial transaction records | 10 years from the date of transaction | Legal obligation (BIR, AMLC) |
| Customer support communications | 3 years from date of last interaction | Legitimate interests (dispute resolution) |
| Gameplay and betting history | 5 years from date of activity | Legal obligation, legitimate interests |
| Self-exclusion records | Permanently retained (even after exclusion period) | Legal obligation, player protection |
| Marketing consent records | Until consent is withdrawn + 1 year | Legal obligation (consent records) |
| Website analytics data | 26 months from collection date | Legitimate interests |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with 520ph's data disposal procedures. Anonymized data — which can no longer be linked to any identifiable individual — may be retained indefinitely for statistical and research purposes.
520ph implements a comprehensive set of technical and organizational security measures designed to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:
While 520ph takes all reasonable steps to secure your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the security of your own 520ph login credentials and for notifying support immediately if you suspect unauthorized access to your account.
Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to the personal data that 520ph holds about you. To exercise any of these rights, please contact the 520ph Data Protection Officer using the details in Section 13. 520ph will respond to all valid data rights requests within fifteen (15) business days of receipt.
The 520ph platform is strictly intended for use by adults who are 21 years of age or older, consistent with the minimum legal gambling age applicable under Philippine gaming regulations. 520ph does not knowingly collect personal data from individuals under the age of 21.
If 520ph becomes aware that personal data has been collected from an individual who is under 21 years of age, 520ph will immediately suspend the associated account, delete or anonymize all personal data collected from that individual to the extent permitted by law, and — where the circumstances warrant — report the matter to the relevant Philippine authorities.
Parents and guardians who believe that a minor in their care may have registered an account with 520ph are encouraged to contact 520ph support immediately. 520ph takes underage gambling extremely seriously and will cooperate fully with any investigation involving the participation of minors on the platform.
21+ Only Platform: If you are under 21 years of age, you are not permitted to register, access, or use the 520ph platform in any capacity. Persons found to be underage will have their accounts permanently closed and any personal data held will be deleted in accordance with this Policy.
520ph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable Philippine law, regulatory guidance from the National Privacy Commission, or operational requirements. The current version of this Policy will always be accessible at 520ph.net/privacy-policy and will display the effective date of the most recent revision.
Where a proposed amendment materially affects the way in which 520ph processes your personal data — particularly changes that may reduce your privacy protections or expand the categories of data we collect — 520ph will provide registered players with advance notice of the change via their registered email address or mobile number. The notice period will be no less than fourteen (14) days before the revised Policy takes effect, except where a shorter period is required to address an urgent legal or security obligation.
Your continued use of the 520ph platform after the effective date of any revised Privacy Policy constitutes your acknowledgment of the changes. If you do not agree with the revised Policy, you should stop using the platform and contact support to request account closure and, where applicable, deletion of your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or 520ph's handling of your personal data, you may contact the 520ph Data Protection Officer through the following channels:
Email: [email protected] — Please include "Privacy Request" or "Data Rights" in the subject line of your email so that your message is directed to the Data Protection Officer promptly. We aim to acknowledge all privacy-related emails within 3 business days and to provide a substantive response within 15 business days.
24/7 Live Chat: Available within your logged-in 520ph account. For urgent data security concerns — such as suspected unauthorized access to your account or a potential data breach affecting you — live chat is the fastest channel for an immediate response.
If you are not satisfied with 520ph's response to your data privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines. Information on how to file a complaint with the NPC is available through official Philippine government information channels.
520ph treats all privacy complaints seriously and is committed to resolving data protection issues fairly, transparently, and in compliance with the obligations imposed by the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations.
Now that you know how 520ph protects your personal information, explore the full platform with confidence. Live baccarat, 500+ slots, PBA sports betting, sabong, bingo, and fishing arcade games — built for Filipino players, secured for Filipino players.
21+ only. Gambling involves financial risk. Play responsibly. 520ph supports responsible gaming for all Filipino players.